About

Community Utilities is a bespoke solution for city living, designed to make your utilities cheaper, easier and smarter.

We know you have better things to do with your time than deal with lots of utility suppliers. That’s why we do all the leg work, providing you with a bill that groups your utilities together, setting up smart technology so we never need manual meter readings and co-ordinating with your new landlord for a seamless onboarding process.

We negotiate great rates with suppliers and switch every year on your behalf, so you never pay more than you need to for your utilities.

And if you have a question? Your personal customer experience guru will be available to help you understand your bill and identify opportunities for you to reduce utility usage and cost. No more anonymous call centres - you will know your guru by name and have the opportunity to meet them face-to-face at regular on-site events.

As part of the Amber Enterprises Group, we have a wealth of industry experience and accolades that ensure our service delivers time and time again.

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How does it work?

In the simplest form, we buy the utilities for all apartments in your building.

By buying in bulk, utilising our supplier relationships and our buying power in the market, we can secure you better prices than if you bought utilities for each apartment individually.

Then we use smart meters to obtain automatic meter readings and wrap this up into one monthly bill, ensuring that you only pay for the utilities you’ve used.

Our portal lets you manage your account and set up your payment amounts, helping with your budgeting. Any credit balance built up on your account can be refunded at any point – just let us know. If you don’t ask to be refunded then it doesn’t just sit there - we’ll give you 3% interest per annum.

 
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Benefits

When it comes to our approach, we offer a wealth of benefits to customers and building operators alike. Here are just a few that we think are noteworthy:

 
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deal with one supplier

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No need to switch

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Dedicated Customer Service

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simple, accurate billing

 
 

What they had to say...

“We are very happy about the service you provided. We are wondering if you also provide the same service in other property?”

 

Resident Leaving Lochrin Quay

 
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We’ve been shortlisted for the RESI Awards 2019

 
 
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