How does it work?
How does it work for residents?
The mechanism behind Community Utilities is straightforward, but it goes against the old way of doing things. Instead of adding your utility costs to your rent, or letting each resident be responsible for choosing a supplier, we offer a better way.
First, we buy energy for the entire building – that’s the community side of things.
This lets us access commercial prices, so that you can benefit from cheaper energy rates that beat all the major domestic energy suppliers. We check this rate frequently, and employ clever energy purchasing to ensure you’re never paying more than you need to. No need to change supplier every year!
By fitting meters with smart technology to each apartment, you only pay for what you use – no need for us to pester you for meter readings. Finally, all your utilities come from us and are displayed on one simple bill. Not only does this make it easier to see what you’re paying, you no longer have to remember all your different suppliers. The kicker? Our customer service aims to be your utilities concierge – we offer a one on one service, with real people who want you to have the best experience possible.